MH Wigs has been supporting Australians experiencing medical hair loss since 2017.

We are trusted by individuals, families, and health professionals across Australia.

MH Wigs is the only wig brand in Australia that has been recognized with multiple awards:

• Online Business Of The Year ( Australia Wide )
• Specialized Retail Business Of The Year ( Sutherland Shire )
• Global Recognition Award ( Worldwide )
• Womens Business Award ( Australia Wide )

Yes. We proudly support individuals experiencing medical hair loss due to chemotherapy, alopecia, hormonal conditions, and other medical treatments.

Our team is experienced in providing discreet, compassionate guidance to help you find a wig that feels comfortable, natural, and confidence restoring. We also work closely with medical professionals and cancer support organisations to ensure our clients receive the care and support they deserve.

Yes. MH Wigs works closely with health professionals, oncology departments, support organisations, wig libraries and community services to ensure our wigs meet medical, comfort, and emotional needs.

Our products are designed with medical requirements in mind, including sensitive scalps, hair loss due to treatment, and long-term wear.

Yes. MH Wigs is a registered supplier with EnableNSW ( supplier number 895770 ), a NSW Government program that provides funding assistance for eligible individuals requiring medical wigs.

We regularly assist clients with:

• EnableNSW product selection
  
• Quotes and documentation
  
• Understanding eligibility and funding pathways

Absolutely. Our experienced team can guide you through the EnableNSW process, including:

• Choosing an approved wig
  
• Providing compliant quotes
  
• Explaining claim and reimbursement steps
  

We aim to make the process as stress-free as possible during an already challenging time.

Yes! We keep lots of human hair stock on hand in our Sutherland Showroom that is available for immediate purchase.

Please book a consult in-store or online to view the available products.

Add your answer here.

Yes. We offer flexible payment options through Afterpay, Zip, and Klarna, allowing you to spread the cost of your purchase over time.

These options are available at checkout, subject to approval by the provider.

Our reputation is built on:

• Medical-focused expertise
  
• Compassionate, discreet service
  
• Trusted government and health partnerships
  
• High-quality products
  
• Strong word-of-mouth and repeat clients
  

We understand that choosing a wig is not just a purchase: it’s a deeply personal experience.

We offer the following cap constructions:

Human Hair Wigs

• Full Lace: Allows parting anywhere on the scalp with maximum styling versatility. Lightweight, breathable, and ideal for a natural, scalp-like appearance.
  
• 13×6 Lace Front: Features a lace front that extends 13 inches across the hairline and 6 inches back, allowing natural-looking parting at the front while offering a balance of realism and durability.
  

Synthetic Wigs

• T-Part Lace: A lace part that runs from the hairline to the crown, creating a natural-looking part with easy, low-maintenance wear.
  
• 13×4 Lace Front: Provides a wider lace hairline with limited parting space, offering a realistic front hairline without the upkeep of full lace.
  
• Fringe Cap: Features a fringe (bangs) at the front, eliminating the need for lace and making it an easy, beginner-friendly option.
  

Each cap construction offers different benefits depending on your styling preferences, comfort needs, and whether you’re seeking a low-maintenance or highly versatile option.We offer a range of cap sizes to ensure a secure and comfortable fit, including Petite (S), Regular (M), and Large (L). Each wig is designed with comfort and wearability in mind, whether for daily wear or medical hair loss.

You can view detailed cap measurements and specifications here:
https://mhwigs.com.au/pages/cap-size

Wig density refers to how much hair is added to the wig cap and how full or thick the wig appears. Choosing the right density depends on the look you’re after, your face shape, and whether you prefer a natural or more glamorous finish.

We offer the following densities:

• 150% Density: Our most natural-looking option, closely mimicking natural hair thickness. Ideal for everyday wear, medical hair loss, or clients wanting a lightweight, realistic finish.
  
• 180% Density: A balanced, fuller look that still appears natural while offering added volume. Perfect if you want more body and styling versatility without feeling too heavy.
  
• 200% Density: Our fullest, most glamorous option. Designed for those who love maximum volume, bold styling, or a dramatic look while still maintaining quality and movement.
  

If you’re unsure which density is right for you, our team is always happy to help you choose based on your lifestyle, comfort needs, and desired look.

Our wigs are produced through a carefully managed, multi-stage process to ensure consistent quality and craftsmanship.

Our synthetic wig range is manufactured at an overseas factory that produces wigs exclusively to our designs and specifications.

Our human hair wigs are custom made by hand. When Milk & Honey Wigs began in 2017, all production took place in our Sydney location. As the business has grown, our production process now begins overseas with our dedicated production team and is completed here in Australia. This allows us to maintain exceptional consistency across our human hair range while ensuring strict quality control before each piece reaches our clients.

This blended approach enables us to scale responsibly without compromising on quality, comfort, or realism.

If you’d like, I can also adapt this wording to sound more luxury-focused, ethics-focused, or medical-reassurance-focused.

Yes. All MH Wigs products are carefully selected for medical use and prioritise:

• Lightweight, breathable cap designs
  
• Comfort for sensitive or healing scalps
  
• Secure fit without irritation
  
• Natural appearance and movement
  

We only stock wigs we are confident wearing ourselves or recommending to loved ones.

Custom wigs are a specialised, niche service and are made entirely to order, which means they take time to produce with care and precision.

Our standard production timeframe is 14–25 business days. In some cases, this may be subject to slight delays due to the highly detailed, handcrafted nature of the process or material availability. We always aim to keep you informed if any delays occur.

If you have a specific deadline (such as medical treatment dates), we recommend contacting our team before ordering so we can advise on the best option for you.

Human Hair Wigs: Yes – re-ordered human hair wigs will be very close, if not exactly the same, as any previously ordered item of the same style. Minor natural variations in hair texture or colour may occur, but overall consistency is maintained.

Synthetic Wigs: Slight variations may occur between batches, as synthetic wigs are made in bulk each time. While the style and colour will be very similar, small differences in texture or shade may be noticeable.

Discount codes can only be used one at a time. However, you can use your loyalty points in combination with a sale or discount, giving you extra savings on top of eligible offers.

All our human hair is ethically sourced, with origins chosen based on the colour and quality required. We use high-quality virgin Peruvian, Indian, and European hair to ensure a natural look, durability, and a luxurious feel.

Full Lace Wigs are made to order, and production typically takes 14–25 business days. During busy periods or sale events, delivery can take up to 8 weeks. We always aim to keep you updated on your order’s progress and will notify you if there are any delays.

Human hair wigs are made to order, so cancellations must be requested within 24 hours of placing your order. After this period, we are unable to accept cancellations or offer refunds, as production may have already begun.

Delays can occur due to the handmade nature of our human hair wigs, which require careful, detailed craftsmanship. High-demand periods, such as sales or promotional events, can also extend production times. We always aim to keep you updated and notify you if your order is affected.

Human hair extensions are made to order and typically take 14–25 business days to produce. This allows us to ensure each set meets our high standards for quality, colour, and consistency.

Proper care will help your wig last longer and maintain its natural look. Here’s how to care for both human hair and synthetic wigs:

1. Detangle Gently

• Use a wide-tooth comb or wig brush.
  
• Start from the ends and work your way up to avoid pulling or shedding.
  

2. Wash Carefully

• Fill a basin with lukewarm water and a small amount of wig shampoo (use a gentle, sulphate-free shampoo for human hair).
  
• Soak your wig for 5–10 minutes, then gently swish.
  
• Avoid rubbing or twisting.
  

3. Rinse and Condition

• Rinse thoroughly with cool water.
  
• Apply wig conditioner (for human hair wigs) and leave for a few minutes, then rinse.
  
• Do not apply conditioner to the roots or cap, only the hair.
  

4. Dry Properly

• Gently pat with a towel to remove excess water.
  
• Place on a wig stand to air dry.
  
• Avoid heat on synthetic wigs; human hair wigs can be styled with heat, but always use a heat protectant.
  

5. Style Carefully

• Use low heat for human hair wigs and avoid over-styling.
  
• For synthetic wigs, use only styling tools safe for synthetic fibers.
  
• Avoid sleeping, swimming, or showering in your wig.
  

6. Store Safely

• Keep your wig on a stand or in a breathable bag when not in use.
  
• Avoid direct sunlight and humid environments.

The lifespan of your wig depends on the type, how often you wear it, and how well you care for it:

• Synthetic Wigs: Typically last 6–12 months with regular wear and proper care. They hold their style well but are more sensitive to heat and chemical treatments.
  
• Human Hair Wigs: Can last 1–3 years or longer with proper care. Human hair wigs can be styled with heat and dyed, but still require gentle handling and regular maintenance.
  

Proper washing, storing, and minimal heat styling will help extend the life of both synthetic and human hair wigs, keeping them looking natural and beautiful for longer.

Synthetic Wigs: Can be styled with heat up to 180°C. Beyond this, the fibers may melt or become damaged, so always use caution and a heat protectant.

Human Hair Wigs: Offer complete styling freedom. You can curl, straighten, braid, or even colour them, just like your natural hair.

All returns are accepted for store credit only.

This allows you to exchange your purchase for another item of your choice from our store. Please ensure items are in their original, unused condition and contact our team to arrange your return.

Refunds are only available for faulty items. We do not offer refunds for change of mind purchases. If your item is faulty, please contact our team, and we will guide you through the return and replacement process in line with Australian Consumer Law.

Human hair wigs are made to order, so cancellations are only accepted within 24 hours of placing your order. After this period, we are unable to cancel the order as production may have already begun.

For domestic orders, we use Australia Post and Sendle to ensure safe and reliable delivery across Australia.

For international orders, our preferred courier is DHL, though availability may vary depending on your location.

We always provide tracking information for all shipments so you can monitor your order’s progress.

Yes, we offer international shipping. Our preferred courier for overseas orders is DHL, ensuring fast and reliable delivery wherever you are.

Yes, we are open during the Christmas period, but we are closed on public holidays. Please note that we will be operating with reduced staff, so orders and enquiries may take a little longer than usual to process.