Choosing the right cap size is super important! We have petite, regular and large sizes in our human hair range.

Our synthetic wigs come in regular size with an adjustable strap on the inside of the cap to adjust.

To measure your cap size, simply wrap a flexible measuring tape around your head, just above your ears and across your forehead. Check our sizing chart to find your perfect fit!

Or visit or Tutorials page for a video guide.

You bet! We offer convenient financing options like AfterPay and Zip, making it even easier for you to purchase a wig using payment installments.

We’ve got a variety of cap constructions to suit your needs! From lace front to full lace and standard cap, each option provides a unique fit and styling experience. Let us know if you need guidance picking the right one!

Below is a list of the cap constructions we offer:

• Full Lace
• Lace Front ( 5x5, 13x6 & 13x4 )
• Fringe Cap

Wig density is all about how thick or full the hair on your wig is. We offer light (130%), medium (150%), and heavy (180%-250%) densities. Think about the look you want—more volume or a natural feel—and choose accordingly x

We’re proud to say that our Human Hair wigs are customized right here in Australia! We focus on high-quality materials to give you that luxurious feel you deserve.

A selection of our Hair care, human hair extensions, accessories & our synthetic wigs are manufactured by our trusted manufacturers internationally.

If you have any other questions or need assistance, don’t hesitate to reach out! We’re here to help you every step of the way.

Wigs labeled as "custom," including those for custom medical cap or 13x6 styles, may take up to 40 business days to create.

Since these wigs feature custom colors and are made based on your inspiration or specific requirements, we will keep you updated throughout the process. Feel free to reach out via email or phone if you would like to discuss the progress of your order.

Our products are made in batches, so variations may occur between different batches. This is covered under our color disclaimer. If you're not satisfied, you’re welcome to return the item for store credit only.

We want you to love your wig! If you need to return it, we offer store credit only. Just make sure it’s in its original condition, with lace in tact and reach out to us within 14 days of receiving your order—we're here to help!

While we don’t offer refunds, we’re happy to provide store credit for any returns. This way, you can find the perfect wig for you!

Once an order for a human hair wig or extensions is placed, you have a 24-hour cancellation window to cancel the item. After this period, we will begin the production of your item, and the order can no longer be canceled.

Please note that if your order experiences delays, it cannot be canceled for a full refund, as we utilize materials and time to custom-make each piece. By confirming your order, you acknowledge and accept these terms. A notification of our cancellation policy will also be sent to you via email.

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order.

Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

Customs taxes are to be paid by the customer depending on their local Government policies.

Caring for your wig is a breeze! Use a sulfate-free shampoo to wash it gently, condition it, and let it air dry. Avoid too much heat to keep it looking fabulous for longer!

Visit our Tutorials page for video 'How To' Guides x

With proper care, our human hair wigs can last 1-2 years**, while our synthetic wigs typically last for about 6-12 months**.

Please note, the longevity of your wig depends on several factors including care & storage.

We do not offer warranty or replacements on items that have been worn or damaged on the customers end.

Absolutely! Our human hair wigs are just like your natural hair—feel free to curl, color, and cut them!