Shipping & Handling
Domestic Express Shipping Australia Wide via Australia Post: should be received within 2-3 working days after dispatch.
International Express Shipping via FEDEX: Varies on destination country and can be expected from 3-6 working days.
Duty & Customs Tax: The buyer is responsible for paying additional costs such as duties, taxes, and customs clearance fees. These charges can vary widely between destination counties, therefor it is the buyers responsibly to handle customs clearance payments into their country.
Return Shipping: All returns are the responsibility of the sender, please refer to the returns and refunds policy.
Please Note: these services DO NOT include shipping insurance.
If you would like to add insurance to your delivery, please contact us immediately after placing your order.
We do our best to ship items within the above timeframe, however on some occasions we may need to bring in more stock from our warehouse depending on the volume of orders we are accommodating at the time. If your order is urgent, please contact us via email so we can get your items out as a priority.
Launch & Sale Periods: Due to the high volume of orders at launches and sales, processing and shipping times may be slightly delayed.
Our team are working hard to make sure you get your Milk & Honey products as soon as possible. However, some situations are out of our control when it comes to lockdown and delays due to those restrictions.
YOUR CONFIRMATION OF ANY ORDER INDICATES YOUR ACCEPTANCE OF OUR TERMS AND CONDITIONS OF SUPPLY.