SALE PERIOD - TERMS & CONDITIONS

Important Notice Regarding Orders During Sale Periods

At M&H, we appreciate your support during our busy sale periods. Please be aware that by placing an order during these times, you agree to the following Terms & Conditions:

• All items purchased during sale periods are eligible for store credit only. We do not accept returns for refund on any discounted items, including those that may experience delays.

• Processing Times: As we create all Human Hair items custom to order, please allow extra time for production and delivery. Human Hair order processing times are extended beyond the usual 14-20 business days due to the high volume we receive during sales. We will communicate expected time frames for your specific order based on current production schedules.

• Delays: During sale periods, our dispatch and handling times will also be extended. We may not have all items on hand for immediate shipment, as some products are stored in third-party warehouses, which can lead to additional delays.

We are a small business based in Sydney, dedicated to providing you with high-quality products, and are working diligently to fulfill orders as quickly as possible. As we grow our team, we will continue to assess and improve our processing capabilities.

Thank you for your understanding and patience during this busy time!

Best,
M&H Team